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See this article for some suggestions.įeel free to send us an email at or open a support ticket.

If you don't want to see ads, you may be able to get to the content in another way. To allow ads on an entire site, please add the site manually in AdBlock's Settings window.ĭon't actually disable AdBlock.

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If you prefer not to upgrade to Gold, it's only possible to allowlist by page from the AdBlock menu. The ability to add an entire site to your allowlist is a feature provided with the Gold upgrade. If pausing AdBlock doesn't change anything, then something else is breaking the site. (If you want to be a good web citizen, you can also report the issue to the filter list authors so that it can be fixed for everyone.) Go ahead and do what you need to do while AdBlock is paused, and remember to unpause when you're done. If that fixes the problem, the culprit is most likely an overzealous filter list blocking something it shouldn't. Please include debugging information, a link to a page where you're seeing ads, a screenshot of the ads (please capture the entire screen, not just the ad), and what troubleshooting steps you've already tried.Ī web page isn't working or doesn't look rightįirst try pausing AdBlock. If nothing else has helped, you're welcome to open a support ticket. We see this used most often on free video and audio streaming sites and news sites. If the site isn't allowlisted in either AdBlock or Safari, then it may be using an aggressive form of ad technology that's particularly difficult to block.

Select Safari > Preferences > Websites > Content Blockers. If the ads are still there, there is one more place to check. If Enable content blockers is not selected, select it.

Right-click the address bar and select Settings for This Website. If the ads are still there, check that content blocking is turned on for the site in Safari's settings. If the site was allowlisted in AdBlock, you will see Block ads on this site in the menu. Start by clicking the AdBlock icon in the Safari toolbar. The only way to tell is by looking at the AdBlock menu in Safari and at Safari's settings for individual sites.ġ. Unlike in other browsers, the AdBlock icon in the Safari toolbar doesn't change when the website you're visiting is allowlisted, regardless of where it was allowlisted. There are two place you can allowlist websites: in AdBlock and in Safari itself. The site may be allowlisted (that is, you have turned off ad-blocking on that site). If all else fails, see this article for more suggestions. The only way to remove the ads is to remove the malware. It can't block ads that are 'injected' into web pages by malicious software. If you get this far and you're still seeing ads on every site, especially if the ads all look the same, then your computer may be infected with malware. Learn more about the Acceptable Ads initiative.)ĥ. (AdBlock allows a few ads to appear if they meet certain criteria for acceptable online advertising. If the ads are still there, or if you are seeing text ads in Google, Bing, or Amazon search results, deselect Allow some non-intrusive ads, then reload the page in Safari.

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If the ads are still there, select Update Filter Lists and reload the page in Safari.Ĥ. Reload the page in Safari so AdBlock can check it for ads.ģ. Is Block annoying ads, pop-ups unchecked? If so, it means the filter list that should be blocking ads is turned off. Start by clicking the AdBlock icon in the MacOS menu bar.Ģ.

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